Guest Database

How to use, manage and move your database of guest profiles.

16 articles in this collection
Written by Cal Short and Libby Anderson

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Your Guest Database

Written by Libby Anderson
Updated over a week ago

Managing guest profiles

What is a guest profile?

Get to know your guests

Written by Libby Anderson
Updated over a week ago

Understanding loyalty scores

How loyalty scores are calculated and what they mean

Written by Cal Short
Updated over a week ago

Unsubscribing a guest

How to unsubscribe a guest from your database

Written by Cal Short
Updated over a week ago

Blocking a guest

How to prevent a guest from accessing your network again

Written by Cal Short
Updated over a week ago

How to archive guests within your guest database

Maintain your database and archive low quality data 🧼

Written by Libby Anderson
Updated over a week ago

Creating and managing segments

Segment your guest database

Easily group your guests into filtered segments

Written by Libby Anderson
Updated over a week ago

Updating a custom segment

Changing the filters on your custom segment

Written by Libby Anderson
Updated over a week ago

Adding a new custom segment

Use filters to create a new custom segment

Written by Libby Anderson
Updated over a week ago

How to remove a custom segment

Remove a custom segment that you no longer need

Written by Libby Anderson
Updated over a week ago

Tagging your Guests

Tagging your guests

Tag your guests for highly targeted email or SMS marketing

Written by Libby Anderson
Updated over a week ago

How to rename your guest tag

Rename your guest tag

Written by Libby Anderson
Updated over a week ago

Export your tagged guest list

Export a tagged guest list

Written by Libby Anderson
Updated over a week ago

Deleting your tags

Delete a guest tag entirely

Written by Libby Anderson
Updated over a week ago

Importing & exporting your data

Exporting your database

Export your database to a .CSV file

Written by Cal Short
Updated over a week ago

Importing your existing database

Import your existing database from a .CSV file

Written by Libby Anderson
Updated over a week ago