A guest profile lets you view a timeline of how your guests interact with your venue. The information shown on your guest's profiles will depend on the information they must enter when logging into your WiFi for the first time.
We also collect some information about their device for both compliance and convenience. This allows us to automatically log them in the next time they connect to your WiFi.
Watch the video 🎥
Viewing your guest profiles
You can view your guest profiles within the Guests tab located at the top of the dashboard:
Note: You will automatically be taken to the Guests tab upon logging in.
Click on a guest to see their guest profile:
What will your guest profile show?
A guest profile will show you an overview of the information you've collected, including:
Your customer's individual Loyalty Score
How many times they've visited your venue
The last device used to connect to your Wifi
An overview of how they've interacted with your marketing 👇
Unsubscribe, block, archive, or edit your guest's information.
To unsubscribe, block, archive, or edit your guest's information, choose the following drop-down menu:
Searching for a guest profile 👇
You can use the search bar at the top of the page to find a certain guest using their name or email address.
Note: This is useful if you need to unsubscribe, block, tag, or edit your guest's information.
The search term will be matched against the guest's full name and email address.