When a guest first connects to your WiFi, the information shown on their guest profile will depend on the information they are required to enter when logging into your WiFi for the first time.

We also collect some information about their device 💻, for both compliance and convenience. This allows us to automatically log them in, the next time they connect to your WiFi🤳

The guest profile lets you view a timeline of how your guests interact with your venue. For example, we can determine when and how often they have visited your venue by detecting their device.

Having individual guest profiles creates a birds eye view of an individual customer, using smart data that allows you to engage in more proactive and targeted marketing, benefiting you and the customer 🙌

Viewing your guest profiles

You can view your guest profiles by heading to the 'Guests' tab located at the top of the dashboard. Here you will find an overview of all of your guest profiles 👩‍🦰🧔

You can select a guest to see an overview of how they've interacted with your venue.

Searching for guest profiles 👇

You can use the search bar at the top of the page to find a certain guest. This is useful if you need to block or unsubscribe a particular guest.

The search term will be matched against the guests full name and email address.

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