Beambox automatically keeps a record of whether your guests are opted in to receive marketing emails and SMS messages. This is used to ensure compliant email and SMS sending within the Beambox platform.
Note: It also is used in our integrations and exporting features to make sure you only receive opted-in profiles.
To get started you'll need to locate the guest within your Beambox guest database by following these steps:
Head to your guest database:
Choose + Add Filter:
Note: We recommend searching for the guest using their name or email address. You can choose which filter you require on the drop-down menu:
Searching for a guest using their name
To search for a guest using their name, select the following filters:
Then enter the customer's full name or part of their full name
Searching for a guest using their email address
To search for a customer using their email address or part of their email address, select the following filters:
Then enter the customer's full email address or a part of their email address
Any guests that match your criteria will now display within your guest database:
Click on the guest in question to be taken to their guest profile:
Select the three dots located in the top right-hand side of the guest profile and choose Unsubscribe:
A pop-up will appear asking you to confirm you would like to unsubscribe this guest. To unsubscribe the guest select Yes, unsubscribe this guest!
The guest's Subscribed status will now change automatically: