Beambox automatically keeps a record of whether your guests are opted in to receive marketing emails and SMS messages. This is used to ensure that email and SMS are compliant when sending within the Beambox platform.
Note: It is also used in our integrations and exporting features to ensure that you only receive opted-in profiles.
To get started, you'll need to locate the guest within your Beambox guest database by following these steps:
Head to your guest database:
Choose + Add Filter:
Note: We recommend searching for the guest using their name or email address. You can choose which filter you require on the drop-down menu:
Searching for a guest using their name
To search for a guest using their name, select the following filters:
Full Name
Contains
Then enter the customer's full name or part of their full name
Select Done
Searching for a guest using their email address
To search for a customer using their email address or part of their email address, select the following filters:
Email
Contains
Then, enter the customer's full email address or a part of their email address.
Select Done
Any guests that match your criteria will now be displayed within your guest database:
Click on the guest in question to be taken to their guest profile:
Select the three dots located in the top right-hand side of the guest profile and choose Unsubscribe:
A pop-up will appear asking you to confirm you would like to unsubscribe this guest. To unsubscribe the guest, select Yes and unsubscribe this guest!
The guest's Subscribed status will now change automatically:
