On the 3rd step of setting up your Email Interaction, you can go ahead and use our Email Designer to create the perfect Interaction.

Some quick tips for sending an SMS Interaction:

  • Think about the value. Ask yourself one question before sending any SMS campaign: How will this SMS text message add value to my customer’s life?

  • Use proper grammar. Stay away from text slang and abbreviations since they’re not understood by everyone. Unnecessary abbreviations, text speak, and improper capitalizations can make your brand look unprofessional.

Always include a clear call to action (CTA) to prompt the recipient to take the next step, as well as a link that has more detailed information. Some examples:

  1. Subscribe through <link> to receive weekly email marketing news (be sure to include the full link including the beginning part; https://)

  2. Use <code> at checkout before 6 PM today for a free coffee!

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