Beambox requires your UniFi controller to be remotely accessible. This cannot be a local-only controller or a cloud-access account. This is important, as our integrator has to be able to reach your controller at all times to authorise your guests.
For most of our customers, the easiest way to do this is by port forwarding your existing Cloud Key or UDM hardware.
If you don't have a hardware controller, our main installation guide shares some other controller options.
Port forwarding your Cloud Key
To get started, head to Settings > Security > Port forwarding > on your UniFi controller. If you are using the old UI head to Settings > Routing & Firewall > Port Forwarding:
Fill in these settings:
Name: Controller
Enable Forward Rule: turn this on when ready to activate this rule
Interface: Both
From: Anywhere or Limited
Port: 443
Forward IP: 192.168.1.30 (This should be the local I.P you use to reach your controller interface)
Forward Port: 8443
Protocol: Both
Logging: Optional
Once you have port forwarded successfully, you will be able to reach your controller using the format https://YOUR_PUBLIC_IP:8443.
Port forwarding your UDM or UDM Pro
To get started, head to Settings > Security > Port forwarding > on your UniFi controller. If you are using the old UI head to Settings > Routing & Firewall > Port Forwarding:
Fill in these settings:
Name: Controller
Enable Forward Rule: turn this on when ready to activate this rule
Interface: Both (UDM Pro only)
From: Anywhere or Limited
Port: 443
Forward IP: 192.168.1.10 (This should be the local I.P you use to reach your controller interface)
Forward Port: 443
Protocol: Both
Logging: Optional
Once you have port forwarded successfully, you will be able to reach your controller using the format https://YOUR_PUBLIC_IP:443.
Setting your WAN Local rule
On UDM Pros, you must also create a 'WLAN Local' firewall rule to match.
On the new controller interface, navigate to Settings > Security > firewall rules
Firstly, in the 'Groups' navigate to settings > profiles > port groups section, create a new group with the following configuration.
Type: Port Group
Port: 443
Once created, head back to the Firewall page and create a new rule with the following configuration...
Type: Internet Local
Rule Applied: Before Predefined Rules
Action: Accept
IPv4 Protocol: All
Before you save, scroll down to the 'Destination' tab and set the following configuration..
Destination Type: Address/Port Group
IPv4 Address Group: Any
Port Group: Controller (The one we created earlier)
You can now save and test your controller URL.
Note: For additional security, you can optionally set up the 'Source' tab in the Firewall rule settings to define specific IP addresses or MAC addresses that can access the controller remotely.