Choosing your Interaction recipients

Select which guests you'd like to receive your Email or SMS Interaction

Libby Anderson avatar
Written by Libby Anderson
Updated over a week ago

In step 2, you can choose which recipients you'd like to receive your Email or SMS Interaction.

If you are sending an Interaction Email, the following tags; Guest is subscribed and Email has any value will automatically be selected.

This is to ensure you're only targeting guests that have opted-in to receive your marketing. Ensuring your venue stays compliant.

If you are sending an SMS Interaction, the following tags Guest is subscribed and Phone has any value will automatically be selected.

By selecting the + Add Filter button, a list will display giving you the different trigger options:

You can also select one of your Custom Fields located at the bottom of the list:

Alternatively, you can pick one of your existing predefined Segments:

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