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Omada Troubleshooting

Having problems with your Omada integration? Here's some guidance

Paul Babasoro avatar
Written by Paul Babasoro
Updated over a week ago

Our Omada integration works by having a constant connection to your Omada controller via API. If you are having problems, make sure that..

  1. Your controller is online and remotely reachable

  2. The admin account you used when integrating is still active

  3. If you are facing slow connection issues while connecting to the WIFI, we recommend to Install the SSL certificate on your Omada Controller, navigate to Controller -> Access Config inside your Omada controller, Under the HTTPS certificate section, upload your SSL certificate.

Still having problems?

Don't panic! There isn't a problem that we haven't solved.

We can remotely debug your Beambox integration and help you get it running. Our Omada specialists have set up 1,000s of networks.


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