If you'd like to edit an Interaction email, first head over to the Interactions tab at the top of your dashboard:
Next, select the drop-down menu associated with your Interaction. You'll need to select Pause & Edit:
You can now go ahead and amend Your Trigger. Your email trigger decides who will receive your email Interaction:
Once you're happy with the triggers set on your Interaction email, you have the option to re-edit your email design:
Once you're happy with your email design select Next Step
If you would like to keep your Interaction paused, go ahead and select the Exit button:
Alternatively, to re-enable your Interaction, select Enable your Interaction/Activate Interaction:
To edit an SMS interaction, check out the video below: