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Editing your live Interactions

Learn how to quickly and easily edit your email and SMS Interactions

Paul Babasoro avatar
Written by Paul Babasoro
Updated this week

If you'd like to edit an Interaction email, first head over to the Interactions tab at the top of your dashboard:

Next, select the drop-down menu associated with your Interaction. You'll need to select Pause & Edit:

You can now go ahead and amend Your Trigger. Your email trigger decides who will receive your email Interaction:

Once you're happy with the triggers set on your Interaction email, you have the option to re-edit your email design:

Once you're happy with your email design select Next Step

If you would like to keep your Interaction paused, go ahead and select the Exit button:

Alternatively, to re-enable your Interaction, select Enable your Interaction/Activate Interaction:

To edit an SMS interaction, check out the video below:

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