Editing your live Interactions

Learn how to quickly and easily edit your email and SMS Interactions

Libby Anderson avatar
Written by Libby Anderson
Updated over a week ago

If you'd like to edit an Interaction email, first head over to the Interactions tab at the top of your dashboard:

Next, select the drop-down menu associated with your Interaction. You'll need to select Pause & Edit:

You can now go ahead and amend Your Trigger. Your email trigger decides who will receive your email Interaction:

Once you're happy with the triggers set on your Interaction email, you have the option to re-edit your email design:

Once you're happy with your email design select Next Step

If you would like to keep your Interaction paused, go ahead and select the Exit button:

Alternatively, to re-enable your Interaction select Enable your Interaction/Activate Interaction:

To edit an SMS interaction, check out the video below:

Did this answer your question?