If you'd like to edit an Interaction email, first head over to the Interactions tab at the top of your dashboard ⬇️
Next, select the drop-down menu associated with your Interaction. You'll need to select 'Pause & Edit' ⬇️
You can now go ahead and edit your 'Trigger'. Your email trigger decides who will receive your email Interaction 📩
Once you're happy with the triggers set on your Interaction email, you have the option to re-edit your email design ✍🏼
Once you're happy with your email design select 'Next Step'.
If you would like to keep your Interaction paused, go ahead and select the 'Exit' button. Alternatively, to re-enable your Interaction select 'Enable your Interaction'.
To edit an SMS interaction, just follow these steps: